Returns & Exchanges

At MarieBelle, we take pride in our artisanal chocolates and gourmet treats; however, due to the perishable nature of our products, we cannot accept returns once an order has been shipped. If your order arrives damaged or incorrect, please contact our concierge team within 24 hours of delivery to arrange for a replacement.

Return Process

• 1.
  Inspect Your Delivery

  Carefully examine your package upon arrival to ensure the contents are in perfect condition and match your order details.

• 2.
  Document Any Issues

  In the event of damage or error, take clear photographs of the product and packaging to assist our quality control team.

• 3.
  Contact Our Concierge

  Email our customer service team with your order number and photos within 24 hours of receiving your shipment.

• 4.
  Resolution & Replacement

  Once your claim is verified, we will expedite a replacement or issue a store credit to ensure your complete satisfaction.